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Booking cancelations or changes
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I want to cancel my booking and request a refund
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Most efficient mean of contact for your request
Telephone
Air France in ItaliaPlease call:
+39 02 385 91 27 2 (National standard rates to: Italia)
+39 02 385 91 27 2 (National standard rates to: Italia)
Language(s) spoken:
Italiano,
Inglese,
Francese
Opening Hours
(Local time in Roma)
From lunedì to venerdì: 08:00 to 20:00
sabato – domenica: 09:00 to 17:30
- Booking and check-in
- Booking and check-in - I want to book a flight or buy an Option
- Booking and check-in - I need help with my online booking
- Booking and check-in - I need an invoice
- Booking and check-in - I need information about assistance for passengers with reduced mobility
- Booking and check-in - I require assistance to check in for my flight
- Booking cancelations or changes
- Booking cancelations or changes - I want to change my flight or Option(s)
- Booking cancelations or changes - I want to cancel my booking and request a refund
- Booking cancelations or changes - I want to cancel an Option and request a refund
- Missing or damaged baggage
- Missing or damaged baggage - I want to request a refund for necessity purchases
- Missing or damaged baggage - My baggage has been missing for more than 3 days
- Missing or damaged baggage - My baggage has been missing for more than 21 days
- Missing or damaged baggage - My baggage has been damaged
- Missing or damaged baggage - An item is missing from my baggage
- Flying Blue loyalty program
- Flying Blue loyalty program - I need a new password
- Flying Blue loyalty program - I need to update my personal information
- Flying Blue loyalty program - I want to request a Flying Blue card
- Flying Blue loyalty program - I want to claim missing Miles
- Flying Blue loyalty program - I want to claim missing Miles with a non-airline partner
- Flying Blue loyalty program - I want to book a flight using Miles
- Flying Blue loyalty program - I want to change or cancel a flight paid for using Miles
- Delayed or canceled flight
- Delayed or canceled flight - I want to claim compensation
- Delayed or canceled flight - I want to request a refund for an unused ticket
- Delayed or canceled flight - I want to track an existing claim
- Delayed or canceled flight - I want to add information to an existing claim
- Delayed or canceled flight - I want to cancel an Option and request a refund
- Delayed or canceled flight - I want to claim a refund for unexpected expenses (taxi, etc.)
- Other