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Select a topic from the list
Booking cancelations or changes
  • Step 1: Please select the topic of your request
  • Booking and check-in
  • Booking cancelations or changes
  • Missing or damaged baggage
  • Flying Blue loyalty program
  • Delayed or canceled flight
  • Other
Select a subject from the list
Step 2: Specify a subject
  • Step 2: Specify a subject
Step 2: Specify a subject
  • Step 2: Specify a subject
  • I want to book a flight or buy an Option
  • I need help with my online booking
  • I need an invoice
  • I need information about assistance for passengers with reduced mobility
  • I require assistance to check in for my flight
I want to cancel my booking and request a refund
  • Step 2: Specify a subject
  • I want to change my flight or Option(s)
  • I want to cancel my booking and request a refund
  • I want to cancel an Option and request a refund
Step 2: Specify a subject
  • Step 2: Specify a subject
  • I want to request a refund for necessity purchases
  • My baggage has been missing for more than 3 days
  • My baggage has been missing for more than 21 days
  • My baggage has been damaged
  • An item is missing from my baggage
Step 2: Specify a subject
  • Step 2: Specify a subject
  • I need a new password
  • I need to update my personal information
  • I want to request a Flying Blue card
  • I want to claim missing Miles
  • I want to claim missing Miles with a non-airline partner
  • I want to book a flight using Miles
  • I want to change or cancel a flight paid for using Miles
Step 2: Specify a subject
  • Step 2: Specify a subject
  • I want to claim compensation
  • I want to request a refund for an unused ticket
  • I want to track an existing claim
  • I want to add information to an existing claim
  • I want to cancel an Option and request a refund
  • I want to claim a refund for unexpected expenses (taxi, etc.)
Step 2: Specify a subject
  • Step 2: Specify a subject
  • I want to ask a question or make a claim
  • I want to track an existing claim
  • I have an issue with my Option
  • I want to track a refund request
  • I want to contact Air France for a different reason
Most efficient mean of contact for your request

Telephone

Air France in Italia
Please call:
+39 02 385 91 27 2
(National standard rates to: Italia)
Language(s) spoken: Italiano, Inglese, Francese
Opening Hours (Local time in Roma)
From lunedì to venerdì: 08:00 to 20:00
sabato – domenica: 09:00 to 17:30

Social Media

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